Return & Refund Policy
At Greas 4 Guard, we aim to provide quality products and customer satisfaction. If you are not fully satisfied with your purchase, our Return & Refund Policy outlines the steps for processing returns.
Eligibility for Returns
- Timeframe: You may return items within 30 days of receipt for a full refund or exchange.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Non-Returnable Items: Custom-made or personalized products, and final sale items, are not eligible for return.
Return Process
- Initiate Return: Contact our customer support at [Insert Email/Phone] to initiate a return. Please include your order number and reason for the return.
- Return Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect. We recommend using a trackable shipping service.
- Inspection: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Days] days.
- Partial Refunds: Items not in their original condition, damaged, or missing parts due to customer error may only receive a partial refund.
Exchanges
If you wish to exchange an item for a different size or product, contact us within 30 days, and we will guide you through the process.
Damaged or Defective Items
If you received a damaged or defective item, please notify us immediately, and we will arrange for a replacement or refund.
For any return or refund inquiries, please reach out to our support team at sales@g4guard.com