Return & Refund Policy

At Greas 4 Guard, we aim to provide quality products and customer satisfaction. If you are not fully satisfied with your purchase, our Return & Refund Policy outlines the steps for processing returns.

Eligibility for Returns

  • Timeframe: You may return items within 30 days of receipt for a full refund or exchange.
  • Condition: Items must be unused, in their original packaging, and in the same condition as received.
  • Non-Returnable Items: Custom-made or personalized products, and final sale items, are not eligible for return.

Return Process

  1. Initiate Return: Contact our customer support at [Insert Email/Phone] to initiate a return. Please include your order number and reason for the return.
  2. Return Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect. We recommend using a trackable shipping service.
  3. Inspection: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Days] days.
  • Partial Refunds: Items not in their original condition, damaged, or missing parts due to customer error may only receive a partial refund.

Exchanges

If you wish to exchange an item for a different size or product, contact us within 30 days, and we will guide you through the process.

Damaged or Defective Items

If you received a damaged or defective item, please notify us immediately, and we will arrange for a replacement or refund.

For any return or refund inquiries, please reach out to our support team at sales@g4guard.com